| Features |
Self Service QUERYM was created for users, with simplicity and efficiency in mind. It can also be embedded within an external portal for full inter-operability. |
Call Centers QUERYM can be deployed as a stand alone or an integrated platform within ECMs, allowing service reps to provide fast and accurate answers to calling customers. |
Natural Language QUERYM implements domain specific NLP technologies along with learning algorithms. |
Manuals and Cliplets QUERYM will match user queries to sections within the device manual with accuracy of more than 90%. QUERYM introduces the unique concept of short video clips (Cliplets) demonstrating a specific "how to". |